How to Use SamCart Checkout With Kajabi Courses

Introduction

A SamCart Kajabi integration lets you take payment through SamCart while keeping the course inside Kajabi. The customer reads your Kajabi sales page, clicks through to SamCart to pay, and then gets access to the right Kajabi course after the order is completed.

The setup is mainly about mapping. SamCart needs to know which Kajabi offer to grant, and that offer needs to contain the correct course.

How Does the SamCart Kajabi Integration Work?

The customer journey is straightforward:

Kajabi sales page → SamCart checkout → successful purchase → Kajabi Offer granted → student gets course access

Each platform has a different job.

• Kajabi hosts the course and manages student access.
• SamCart handles the checkout and purchase.
• The integration tells Kajabi what access to grant after the sale.

The key piece is the Kajabi Offer. In Kajabi, the product contains the course content, while the offer is what gives somebody access to that product.

What Do You Need Before Connecting SamCart and Kajabi?

Get the basics ready before you start.

You will need:

• A Kajabi course
• A Kajabi Offer connected to that course
• A SamCart product
• Your Kajabi integration credentials
• A working SamCart checkout
• A Kajabi sales page or purchase button

Open the Kajabi offer first and check what is included. If the wrong product is attached there, changing SamCart settings will not solve the access problem.

How to Connect SamCart Checkout With Kajabi Courses

Step 1: Create or Check Your Kajabi Course and Offer

Start in Kajabi and open the offer you want SamCart to grant.

Check:

• The correct course or Product is included
• Access starts when you expect it to
• Any expiry settings are correct
• The Offer does not contain anything unintended

Step 2: Connect Kajabi to SamCart

Open the Apps area in SamCart, find Kajabi, and connect the account using the required Kajabi credentials.

Once connected, SamCart can work with the offers available in that Kajabi account.

If you manage more than one Kajabi account, make sure you have connected the right one.

Step 3: Connect Your SamCart Product to the Kajabi Offer

Decide which SamCart product should unlock which Kajabi Offer.

For a simple course:

SamCart Product A → Kajabi Offer A

If you sell several courses or memberships, write the mapping down first. Similar names can make it easy to select the wrong offer.

SamCart supports product-specific rules, so the rule can apply only to the product or products you choose rather than every sale in the account.

Step 4: Create a Rule to Grant Kajabi Access After Purchase

This is the part that connects payment to course access.

Create a product rule in SamCart. Use the purchase as the trigger and set the action to grant the correct Kajabi offer.

In plain English, the rule says:

“When somebody buys this SamCart product, give them this Kajabi offer.”

• The right SamCart product is selected
• The purchase trigger is correct
• The right Kajabi Offer is being granted

There is not much room for guesswork here. If the wrong offer is selected, the customer may pay successfully but receive access to something completely different.

Step 5: Add the SamCart Checkout to Your Kajabi Sales Page

Next, make sure the customer can get from the Kajabi sales page to the right SamCart checkout.

The simplest setup is a Kajabi button that opens the SamCart checkout for that product.

If your page has several calls to action, test all of them, including:

• Hero buttons
• Pricing buttons
• Sticky buttons
• Mobile buttons

Step 6: Set Rules for Refunds and Cancellations

Next, decide what happens when the payment changes.

You may want access removed after:

• A full refund
• A subscription cancellation
• A failed recurring payment

If a refund should remove access, create the matching rule so the Kajabi offer is revoked.

Step 7: Test the Complete Checkout and Course Access Flow

Do not stop after checking the SamCart payment.

Run the whole journey as a customer:

1. Open the Kajabi sales page.
2. Click the purchase button.
3. Complete the SamCart checkout.
4. Confirm the order succeeds.
5. Check that the correct Kajabi offer is granted.
6. Log in and open the course.
7. Check the welcome or access email.
8. Test refund or cancellation behavior if relevant.

Use a fresh email address for at least one test. An existing account may already have access and hide a broken rule.

What Happens After Someone Buys a Kajabi Course Through SamCart?

After the purchase, SamCart runs the rule attached to that product and tells Kajabi to grant the selected offer.

Behind the scenes:

• SamCart records the order.
• The purchase rule runs.
• Kajabi receives the access instruction.
• The offer is added to the customer account.
• The student can log in and open the course.

A successful SamCart order tells you the checkout worked. It does not automatically prove that the Kajabi offer was granted correctly.

Common SamCart Kajabi Integration Problems

Most issues with a SamCart Kajabi integration come down to the connection, product mapping, or access rule.

Kajabi Offer Is Not Showing in SamCart

Check that SamCart is connected to the correct Kajabi account. Also confirm that the offer still exists and has not been replaced or renamed.

If you created the offer after connecting the accounts, refresh or recheck the connection before assuming something is broken.

Customer Paid but Did Not Receive Kajabi Access

Check the product rule first:

• Is the rule active?
• Did the purchase trigger fire?
• Is the correct product selected?
• Is the correct Kajabi offer being granted?

Then check the customer record in Kajabi to see whether access was added.

If the payment is there but the offer is not, you have already narrowed the problem down considerably.

Wrong Kajabi Offer Was Granted

Open the rule for that SamCart product and check the selected offer. This is more common when an account has several similarly named offers.

Instead of names such as “Course Offer 1” and “Course Offer New,” use names that tell you exactly what the buyer should receive.

Course Access Remains After a Refund or Cancellation

If access should end after a refund or cancellation, create the separate rule needed to revoke the Kajabi Offer and test it. Do not assume the purchase rule will take care of the reverse journey too.

Purchase → grant access

Refund/cancellation → review or revoke access

SamCart Checkout Works but the Kajabi Access Rule Does Not

If payment succeeds but Kajabi does nothing, focus on the connection and rule. Recheck the Kajabi connection, confirm the offer still exists, review the trigger, and test again with a new customer email.

There is usually no reason to rebuild the whole checkout when the checkout itself is already taking payments correctly.

Conclusion

Using SamCart with Kajabi works best when each platform has one clear job. SamCart handles the checkout. Kajabi handles the course. The integration makes sure the right buyer gets the right offer after payment.

The setup is not really about making the two platforms do everything together. It is about connecting a few important points correctly. Match every SamCart product to the right Kajabi offer, decide what should happen after purchases, refunds, and cancellations, and test the full journey before customers use it.